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Faqs
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Do I have to pick up my rentals for an off-site event?We deliver inside of Bismarck/Mandan city limits for free and offer delivery outside of city limits for a mileage fee.
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What’s included with a venue rental?When you rent our space for an event tables, tablecloths, and chairs are included. We set them up, as well as any additional rentals in your rented space before your event. Afterwards we also tear down, clean and take out all the trash.
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Are there restrictions on caterers or other vendors?There is no restriction on caterers or vendors. We do need to be made aware of any caters or vendors that would be on-site for the event and any special arrangements will need to be agreed upon in advance.
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Can I bring in my own decor, or do I have to rent from The Poppy Creative?ABSOLUTELY! We love seeing all the fun ideas that come through the space. We do have additional rentals at discounted pricing if you are needing to save money and time for certain items. See our Collections for some of the rentable items! Need something custom? We do that too! Message us for custom inquiries!
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What is your cancellation or refund policy for bookings?When booking, we require 50% down if your event is further than a month away, and the remaining 50% a month before the event date. We have a no-refund policy as we have held this spot just for you ☺️ but you can choose to cancel at any point between payments without being required to pay the second payment.
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Can I book multiple spaces at once?Yes, for sure! We have tried to make the space modular so you can build the space to your event. You just pay for each space individually!
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Where are you located?We actually have two addresses because our venue is two connected buildings. We have our main 408 side, which is mainly used for larger events and photoshoots and then our 410 side, which can also be used as such, but is generally setup as a co-working and meeting space. So it is important to be aware of what entrance to use for your reservation.
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What types of events can I host at The Poppy Creative?If you can dream it, we can probably host it! We are open to chatting about your ideas but some of our most popular events so far are baby showers, birthday parties, bridal showers, weddings, selfie stations, vendor shows and small ticketed events.
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Can I sell tickets to events I host at The Poppy Creative?Yes! Please contact us to chat through rentals pricing and logistics.
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Can I rent the space for a photography session?YES! Our minimum rental is 1 hour, with a discount for consecutive hours. Please see our Space pages for galleries as well as pricing for each space.
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Can I rearrange furniture in the space?Please DO NOT move any of our space decor that has not been rented. Feel free to use the areas AS IS for your shoots, but please do not move any items from their places. IF you rent furniture with your reservation, yes. We will place it in the space for you before your reservation, but know you need flexibility to use the space as needed. So we will also place furniture sliders so you can easily move your items as needed.
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Who is in charge of setup and cleanup of the space?If you have additional rental items, they will be in your space when you arrive. We will also provide furniture sliders so the flooring doesn't get damaged if you need to move your furniture. The space will be cleaned before you arrive, please use the honor system and clean the space if necessary after your shoot.
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Can I book multiple spaces at once?Yes, for sure! We have tried to make the space modular so you can build the space to your event. You just pay for each space individually!
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Do you provide props or backdrops for sessions?Each base reservation is for the space alone. Additional items can be added to the reservation at a discounted rate, please see our Collections page for some of the rentable items. We do offer custom props, backdrops, and decor as well, please message us for any inquiries for custom ideas.
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Do you have any rentable photography equipment?Currently we do not have any rentable photo equipment.
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What is your cancellation or refund policy for photography reservations?We have a no-cancellation / no-refund policy for photoshoots as we have held this spot just for you ☺️ but we do allow you to change the date or time if needed AND if the new time requested is available.
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How do I sign up for a craft class?We will post public craft classes on our Events page and on our socials with links to sign up included. For private craft classes, please contact us with your craft ideas, pricing and questions!
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Are kids or beginners welcome in the craft classes?Each craft class will specify if there are any age restrictions or specifically for a certain age group. We accept all who want to learn! We love sharing creativity and watching how it evolves in each person individual vision.
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Can I host my own class or workshop at The Poppy Creative?We would LOVE THIS! We encourage collaboration and learning and would love to host your event!
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